We are aware of an active phishing scheme in which criminals are making phone calls or sending text messages to Avadian members from a “spoofed” number so the member’s caller ID shows our real phone number and the text message appears to come from Avadian. They are then asking for personal information like online banking credentials, PIN, the last four digits of their Social Security Number, or one-time passcodes in order to gain access to members’ accounts via online banking.
Please know that if we contact you, we will NEVER ask you for any of this information. If someone claiming to be calling or texting saying they are from Avadian and asks for your personal information, hang up immediately or text “STOP” to stop the text messages. If you think you have been the victim of fraud, please call 1.888.282.3426 to report this immediately.
As always, thank you for choosing Avadian.